Sun Trust Bank Consumer Complaints All Reviews

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Sun Trust Bank Reviews

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  • SunTrust Denies I Ever Had Overdraft Protection



    I'm very unhappy with SunTrust at the moment. A year and a half ago I opened a checking account with my savings as overdraft protection. Now I'm being hit with overdraft fees totalling 385.00 USD, which should not have occured if my overdraft protection was working properly. SunTrust told me I had to prove that there is a bank error as they are simply denying the fact that the account was originally opened with overdraft protection. I'm furious. After speaking with five customer service reps, the 'recovery' department, and the bank manager, I'm told the... More...
    (Featured Editor)


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