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Sun Trust Bank Complaint - Locked account - Checking and Fraud
Sun Trust Bank Complaint

Sun Trust Bank Complaint

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Locked account - Checking and Fraud


Deposited checks from tenant in another state into my account . I was aware that I would need to wait for funds to clear , however, did not know that this included putting a hold on funds that were previously in the account. Long story short, suntrust locked my account, online, ATM, phone info etc. without notifying me about anything. after several phone calls and a visit to a branch I am still not sure what is going on. The last individual I spoke with on mon April 8 informed me that my account was closed due to fraudulent activity and I should receive a check in the mail. However she wasn't completely sure and needed me to hold on to talk to another department. This is ridiculous for a large bank like suntrust . As of today I am not sure what is going on with my account or any funds in it, including those two checks that were deposit April 1, 2013.


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Comments


Flwaternut says: (3 years ago)
 0
Suntrust did the same to me because a customer wrote me a check, then stopped payment on it. Although a few days later, rewrote me another check for the same amount. They claim they closed my account because of fraud even though my customer gave me proof that the second check cleared. Now they reported me to Early Warning Systems and have made it impossible for me to open a new account. I contacted all the departments involved and no one can explain why they reported me to Early Warning Systems or why? Biggest scam ever. Now all my money from my personal and my business.



saphirez says: (5 years ago)
 0
Did you ever receive your check i just had the same thing happen to me.




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